Legal
Returns & Refunds
FTC — terms must be disclosed before purchase
Our return and refund terms.
Last updated: July 23, 2026
Return window & eligibility
30-Day Satisfaction Guarantee: if you are unsatisfied within 30 days, email support@aevoracare.com for a full refund or exchange on your first order of any product — no questions asked.
How to start a return
Email support@aevoracare.com with your order number. We send a prepaid return label within 24 hours.
Refunds & exchanges
Refunds are processed to your original payment method within 5–7 business days of receiving your return. Exchanges are arranged through the same process.
Damaged, defective or wrong items
If your order arrives damaged, defective or incorrect, email support@aevoracare.com and we’ll make it right.
Non-returnable items
Gift cards, final-sale items, etc.